terms and conditions for online purchases

– please note that hope garden furniture endeavours to display our products as accurately as possible on our online shop. however discrepancies in colour images will occur on different device screens.
– should any of the goods be defective on receiving the order, the customer has the right reject the delivery or return the goods. notice must be given thereof within 24 hrs.
– should the customer be dissatisfied with their purchase then intention to return the goods must be made in writing within 48 hrs of receiving the goods
– the cost of returning the goods is to the customer’s account
– returns will be refunded on receipt of the goods and if they are received in good condition.
– sale items are not eligible for return