info & care

our products are simple, robust, well made and capable of a long life outdoors. they are however NOT maintenance free, but unlike most other modern disposable products, they are maintainable. we would like to encourage you to look after your purchase and have a long and enduring relationship with them. this information contains our recommendations to maintain and prolong the life span of our products. it is based on our experience of making this product since 1992 and on the maintenance of our showroom samples (which live permanently outside), using some of the same care methods for this period.
NOTE: the performance of various finishes will differ according to the climate that the furniture is exposed to.

hope products are manufactured from ancient and natural earth elements: iron (steel), timber and stone. these are natural resources which are costly to process – they need to be used and conserved responsibly. time has shown that these elements have the ability to withstand the weathering effects of nature for prolonged periods. they have the tendency to age pleasingly – in time they will be re-used, if neglected they can be restored and recycled and ultimately, if abandoned, disintegrate and return to the earth.

for care on our different materials please select:

maintenance and renovation service

hope offers a maintenance and renovation service for all our products, should you simply need annual care or if they have suffered neglect or are aged.
please provide photographs for us to assess the maintenance or renovation required. we will quote you accordingly but the items will be further assessed when we receive them and the quote adjusted if necessary before initiation of any work.
NOTE: we will not undertake maintenance or renovation on products, other than our own.

maintenance

this is what we regard as the ongoing nurturing of the furniture to prolong its life.
it is a process we actively try and encourage you as the purchaser to undertake.
if however the extent of the work is too great and you would like our expertise we will quote to under take the work required or recommend an experienced contractor.
NOTE all maintenance products are available from our showroom or online.

renovation

this service is usually only necessary after long periods of neglect and is a comprehensive overhaul of the product to renew it completely.
PROCESS INCLUDES
stripping all wooden component from frame.
sandblasting the metal frame (usually applies to painted items only).
repairing broken rivets and realigning bent fatigued components.
replacing all wooden components according to customers specification.
reassembling with brass or stainless steel fittings.

replacement slats

replacement slats and screws for all products are available for those customers who are equipped and confident enough to undertake this relatively simple process.
please click here to order.

the following care products are recommended to purchase with your order.

PRONATURE PLANT SOAP – oil and potassium rich soap for natural timber.

BELLINZONI STONE POLISH – aerosol -multi purpose cleaner, sealer for stone

PRONATURE OUTDOOR OIL – linseed based oil preservative – for oiled timber

SCOTCH BRITE SCOURERS – nylon scouring pads – for steel, wood and stone.

PRONATURE WAX – all purpose wax – for rusted metal frames.